01Reviewing violations
Report the content or room and explain the issue. Authorized staff may review the necessary evidence, remove content, warn, mute or restrict accounts according to the violation and its context.
02Case privacy and appeals
Case details are limited to assigned authorized staff and the owner. Internal notes and reporter identity are not disclosed in the subject’s thread. Actions are logged; use Support to appeal and provide relevant evidence.
03Proportionate access
Administrative rank does not authorize browsing everyone’s private messages or identity documents. Evidence should be limited to the task and access permission. Do not post reporter identities, internal notes or sensitive evidence publicly.
04Ways to report without account access
Use an in-app Report action or Meta’s reporting interface where activated. You may also email [email protected] with the content/room/account reference, approximate date and a concise explanation. Keep private material out of public posts and do not email illegal child-abuse images. Reports are reviewed, not automatically accepted as proven violations.
05Appealing a decision
Contact Support with the decision or case reference, why you disagree and relevant new context. Where safe and lawful we explain the reason and outcome without disclosing another person’s private data or internal security details. Immediate protective restrictions may stay in place during review. This route does not remove statutory complaint or court rights.