Contact the SAFFER team
Email is available without a SAFFER account. Signed-in users may also use Support inside the website or app. For a privacy or deletion request, specify that it concerns your shared SAFFER website and Quest account. We do not require you to sign in merely to make a request.
Email SupportWhat to include
Describe the issue, the relevant username or content link, and the website/app version and approximate time where useful. For an appeal include the case or decision reference. Send only the details necessary to understand your request.
Never send your password, sign-in/recovery codes, payment-card details or identity-document images by ordinary support email. Do not send illegal child-abuse images. Support may ask for proportionate account-ownership verification through an appropriate secure process.
Urgent safety concerns
SAFFER Support is not an emergency service and does not promise live 24-hour response. For immediate danger contact local emergency services. Use available mute, block, leave and reporting tools to stop unwanted contact. Do not publish private evidence or retaliate against another user.